Who are we looking for as a Field Service Technician? Our Halifax branch is looking for a worker who's interested in the field of bio-medical (dental) device and equipment repair for the New Brunswick territory. The Service Technician will provide maintenance/repairs on a variety of dental equipment and products. The technician learns and follows manufacturer guidelines relative to the repair of devices.

Major Duties:

• Determines the parts, supplies or tools required to complete service requests.

• Uses, maintains and secures test devices and tools used to adjust, calibrate and repair equipment.

• Repairs equipment to manufacturer specs.

• Ensures the service commitments are met within standard response time.

• Work with Sales Representatives' to present Maintenance Agreements to customers.

• Follow repair and manufacturer schedules for customers on Service Agreements.

• Complete all required paperwork i.e. work orders, repair tags, equipment loaner tags.

• Learns and follows specific manufacturer guidelines for repairs as well as all company policies related to asepsis.

• Trains customers on the use and basic maintenance of all equipment sold.

• Ensures proper vehicle maintenance guidelines and safe driving habits are followed.

• Manages inventory and restocks when necessary.

• Performs other duties as assigned.

Job qualifications:

• Electronics diploma required.

• Valid driver's license and in order required.

• Excellent organizational and problem solving skills.

• Motivated team player.

• Strong customer service skills.

• 2 to 3 years of experience in repair field in a dental/medical environment.

• Carpentry/plumbing/heating/electricity/electronics related experience required.

• Excellent communication skills, both written and verbal in English.

• Work proficiency in both written and spoken French.

• Knowledge of SAP platform is an asset.