Job Summary

The Seasonal Inoculant Service Technician will assist our sales and service staff with the delivery, installation, service, and operation of forage and silage inoculant products and application systems. The Inoculant Service Technician will also assist in delivering feed ingredient delivery and servicing dispensing systems.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Responsibilities

• Help with installation, service, and repair of forage and silage inoculant dispensing systems

• Perform reconciliation of inoculant usage and inventory and maintain accurate records

• Transact all business in accordance to Animal Health International’s code of ethics and conduct

• Deliver products and equipment throughout the sales area as needed

• Maintain a violation free driving record

• Limited overnight travel

• Other duties as assigned to the Inoculant Service Technician

Qualifications

• High school diploma or equivalent experience is required.

• Experience harvesting and storing agricultural crops

• Experience operating and maintaining equipment

• Great attention to detail

• Ability to work well with customers and other employees

• Ability to apply basic math skills to everyday situations

• Strong mechanical aptitude

• Awareness of hazards and ability to work safely around potentially hazardous conditions

• Ability to work overtime and on weekends

• Valid driver's license

• Must be able to lift, carry, and stack 50 lb. bags

Additional functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

• Work Ethic: Commitment and desire to work with a sense of urgency and persistence in overcoming obstacles while following Patterson’s business conduct and code of ethics and responsibilities.

• Problem Solving Skills: Anticipates problems and customer needs and goes beyond training to find answers.

• Interpersonal Skills: Establishes and maintains productive, mutually beneficial relationships with customers, vendors and colleagues. Responds to difficult situations and demanding people and delivers negative information in a way that enhances relationships.

• Inventory Management: Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.

• Personal/Vehicle Safety: Safety is a primary focus for the Patterson Dental service department.  Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle.  Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.

Job Qualifications

Required Qualifications

• High school diploma or equivalent

• Mechanical aptitude required

• Possesses strong work ethic and takes ownership of both company and customers goals/objectives

• Focused on understanding, meeting, and exceeding customer expectations

• Ability to thrive in a fast-paced environment

• Requires basic computer skills and/or ability to use smart phone/tablet

• Strong verbal and written communication skills

• Valid driver’s license along with good driving record

Preferred Qualifications

• Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desirable but not required

• Excellent organization and problem-solving skills

• Knowledge of Microsoft Outlook, Excel and Teams is helpful
  

Working Conditions

Physical Demands

• Must be able to remain in a stationary or driving position up to 100% per day.

• Must be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per day.

• Must position oneself to install/maintain dental equipment, including under equipment or cabinets up to 50% per day.

• Must be able to reach at shoulder level and reach at waist level up to 25% per day.

• Must be able to move or lift dental equipment and supplies weighing up 26-49 pounds up to 10% per day.

• Must be able to move dental equipment weighing up to 50 pounds into place less than 5% per day.

• Must be able to climb steps and/or ladders less than 5% per day.

Environmental Factors

• This position requires traveling to customer locations and providing services and support to customers.

Travel and On-call

• 100% travel to customer sites in a local geographic area

• Occasionally out of town for overnight and/or after-hours