Job Summary

The IT Project Manager II will manage projects throughout all stages of the project lifecycle from initiation through closure.  This position leads and directs multiple project teams using agile methodology.  Responsibilities include execution of standard project deliverables, as required, including: scope documents, resource plans, work breakdown structures, project schedules, communication plans, meeting minutes and status reports.

This individual will also assist in the development of process deliverables such as templates, process flows and review procedures. The Project Manager II ensures that projects are completed that meet desired scope, quality, budget, and schedule.

Job Responsibilities

Operational:

• Create and update detailed project plans using Smartsheet that outline specific tasks that need to be accomplished to ensure successfully deployed initiatives. Assign tasks and manage their progress to completion, documenting significant variations from originally estimated costs.
• Follow established project methodology when creating project plans and implementing solutions. Where required, negotiate with other department managers for the acquisition of required personnel. Manage the successful release of software throughout the project lifecycle.
• Provide leadership and support by working with project sponsors and workgroups to analyze information, document critical processes, and identify improvement opportunities.  Project Manager works with various departments in the creation and approval of Statements of Work and other required documents.
• Identify areas of risk, escalate as appropriate, developing risk mitigation strategies and implement mitigation actions for the risks identified. Conduct project post mortems and create a recommendations report (lessons learned) in order to identify successful and unsuccessful project elements.
• Partner with business customers, 3rd party vendors (participate in RFI/RFP process, vendor selection) and Patterson staff to develop discipline and corrective actions plans for issues that arise during projects.

Communication:

• Effectively communicates the progress of project activities to appropriate personnel to insure their awareness of the activities, the degree of resource investment, and to assure that the project / activities continue to meet operation goals.
• Communicate clearly on the factual status of project progress, issues, timelines and implementation metrics.
• Identify areas of risk, escalate as appropriate, developing risk mitigation strategies and implement mitigation actions for the risks identified. Conduct project post mortems and create a recommendations report (lessons learned) in order to identify successful and unsuccessful project elements.
• Recommends process improvements to processes that result in more efficient, cost saving procedures for future projects

Budget:

• Budget for projects by leading and gathering cost estimates from internal and external vendors for software, hardware and labor required to implement each project.

Required Qualifications

• Bachelor’s Degree in Computer Science, Management Information Sciences, Mathematics, Engineering, Business, or area of functional responsibility preferred, or a combination of equivalent education and experience, as well as specific experience dealing with customer service.

• At least 3 years of Project Management experience. Experience using project management tools and Agile methodologies.
• Proven ability to develop successful collaborative working relationships with a variety of internal and external resources.
• Skilled in Smartsheet and Azure Devops project management tools
• Ability to effectively communicate with business leaders and collaborate with cross-department representatives.
• Proven success managing large projects (12-18 months in duration) with multiple cross-department ties (IT and business).
• Ability to successfully manage multiple projects, conflicting priorities and schedules simultaneously, meeting all deadlines.
• Attention to detail producing high quality work products.
• Ability to take direction from several individuals and be self-directed.
• Strong written and verbal communication skills.
• Strong positive problem-solving and decision-making skills.
• Demonstrate best practices in professional relationships.
• Ability to exercise independent judgment and critical thinking.
• Travel domestically up to 10%

Preferred Qualifications

• PMP Certification
• Scrum Master Certification