Sales Support Coordinator

The Sales Support Coordinator is responsible for coordinating the sales of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to customers, operations, sales, and leadership teams.

Responsibilities:

• Accurately processes returns, credits, and customer rebills.

• Assists sales representatives and leadership with reporting needs.

• Serves as a reliable source of information for customers and field team.

• Supplements customer contact in absence of a Territory Manager

• Works in conjunction with both Operations Manager and sales. management to enable strong cross-functional processes.

• Prepares quotes, proposals, and ensures the full execution of contracts.

• Maintains accurate customer and order logs, records, and files.

• Tracks customer accounts and manages order fulfillment process.

• Tracks customer rebates and requests credit on accounts or payment by checks.

• Performs other duties as assigned.

Required Qualifications

• High school diploma or equivalent; and minimum of two (2) years of experience in customer service and/or sales support position

• Strong verbal and written communication skills

• Exceptional interpersonal and customer service skills

• Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities

• Strong analytical skills

• Demonstrated knowledge of Microsoft Office Suite

Preferred Qualifications

• Bachelor’s degree in Agriculture or Business-related field

#LI-Onsite

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $18.03 - $22.26