Inside Sales Rep IPrimary Location Ceres, California Additional Location(s) Modesto, California; Turlock, California Job ID R102460 Apply
As an Inside Sales Representative (ISR) for Animal Health International, you are responsible for handling inbound sales calls with professionalism, skill and expediency. This is an in-person hourly position in Ceres, CA, with a pay range of $16.50-$20.00 per hour, and eligibility for quarterly bonuses after six months of satisfactory performance.
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
Gain understanding of and adhere to Accounts Receivables policies and practices
Run sales reports for all sales activity.
Monitor scheduled shipment dates to ensure timely delivery
Verify price and terms in accordance with standard procedures and customer profitability profiles
Multitask and work within multiple computer systems and communication platforms simultaneously
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion
Make regular outbound calls to assigned customers/territories
Generate new and repeat sales by providing product and technical information to customers in a timely manner
Identify customer requirements and expectations in order to recommend specific products and/or solutions
Use appropriate selling tactics such as up-selling and cross-selling when needed.
Educate customers about product features and benefits to grow sales and improve customer satisfaction
Generate referrals from current customers and manufacturers’ representatives.
Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition
The Inside Sales Representative may perform other duties as assigned
Associate’s Degree, or equivalent work experience
Exceptional customer service and organization skills
Accuracy and strong attention to detail.
Effective verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office
Bachelor’s Degree in Business or equivalent combination of education and experience
Inside sales experience; previous success exceeding sales goals is a plus
Proficiency in SAP
Lifting or Carrying, occasional, up to 25 pounds
Sitting or Standing, majority of work day
Operate a computer of other office devices
Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information
Reading and sight, requires frequent review of customer information
Travel and On-call
·This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity
Training and Development
Diversity and Inclusion
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We’re excited that you’re interested in joining Patterson Companies. We offer a wide range of opportunities, and the hiring process may vary based on position. Learn how to submit a job application, and the typical evaluation processes used at Patterson, click here(This link opens a PDF file).
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Be a part of a great organization with a special mission: to be the market leading dental and animal health company supplying technology, marketing, support and logistics to maximize customer success. We connect expertise to inspired ideas, products and services and create a relevant, memorable difference in the lives of our clients, customers and employees. To learn more about our Mission and Values click here.