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Equipment Service Technician

Job Location Columbus, Ohio Job ID 2021-11786


As a service technician for Patterson Companies you will install, maintain and repair equipment for either our dental or animal health customers. In this role you can expect to:

  • Solve new, exciting challenges every day – from troubleshooting and diagnosing issues to training office staff on newly installed equipment
  • Work independently
  • Expand your technical knowledge while building rewarding, long-lasting customer relationships

We’re looking for technical professionals who have a general mechanical aptitude, solid problem-resolution skills, and a strong desire to provide excellent service. If you aspire to work for an industry leader, apply today!

Success Profile

What makes a successful service technician at Patterson Companies? Check out the traits we’re looking for and see if you have the right mix.

  • Customer-focused
  • Mechanically minded
  • Personable
  • Reliable
  • Technical aptitude
  • Solution oriented

Back to Job Navigation (Success)


  • Health and Well-being

  • Retirement and Savings Program

  • Work/Life/Balance

  • Professional Development

  • Employee Discount Programs

  • Vehicle Program



As an Equipment Service Technician provides repair and on-site installation on a variety of Veterinary equipment. Learns and follows manufacturer guidelines relative to the operation, repair, maintenance and installation of equipment.


Install, Maintain and/or Repair Veterinary Equipment:

  • Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs.
  • Repairs, loads, delivers, installs, and specs equipment to meet specific manufacturer, Federal and State regulations.
  • Trains to perform standard system installations and tests the functionality of all components.
  • Trains customers on the use and basic maintenance of equipment at the customers site.
  • Learns and follows specific manufacturer guidelines for repairs as well as all company, OSHA, or other agencies' policies related to asepsis.
  • Completes all required service forms (service order, confirmations, inventory, expense reports, time sheet, and equipment related items).
  • Maintains strong and supportive customer relationships by providing technical support after initial installation of Equipment, PC software, and hardware and ensuring that service commitments are met within standard response time.
  • Maintain relevant communication with Service Coordinator, Equipment Specialist and Territory Manager.

Equipment Service Technician Inventory Management:

  • Determines parts, supplies or tools needed to complete service requests.
  • Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
  • Manages vehicle inventory and restocks as necessary.
  • Physical inventory audits on a bi-annual basis.

Asset Management:

  • Ensures proper vehicle maintenance guidelines and safe driving habits are followed.
  • Ensures proper use and maintenance of all company provided assets, including but not limited to phone, computer, parts, tools and uniforms.
  • Performs all other equipment service technician duties as assigned.


Equipment Service Technician Minimum Qualifications:

  • High school diploma or equivalent.
  • 0-5 years prior experience in a Veterinary/Medical/Dental environment.
  • PC skills in Windows based programs.
  • Valid driver’s license and clean driving record required.
  • Strong customer service skills.
  • Motivated team player.

Equipment Service Technician Preferred Qualifications:

  • At least 4 years of experience as a Certified, Licensed or Registered Veterinary Technician will be considered.
  • Previous X-Ray experience preferred.
  • SAP experience.
  • Excellent organizational and problem-solving skills.
  • Carpentry/plumbing/heating/electrical/electronic related experience.
  • Technical training in Bio-med/electronics or related technical field.

We provide competitive benefits, unique incentive programs and rewards for all eligible employees.

Please click herefor an overview of benefits offered.

An Equal Opportunity Employer


As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences are what strengthen us and drive our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

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Why Join Patterson?

Jump in and see what it’s like to be a part of our team.
Patterson isn’t just a place to work, it’s a partner that cares about your success.

Considering applying to Patterson? Watch this video first!

Getting Hired

We’re excited that you’re interested in joining Patterson Companies. We offer a wide range of opportunities, and the hiring process may vary based on position. Learn how to submit a job application, and the typical evaluation processes used at Patterson, click here(This link opens a PDF file).

Corporate Responsibility

At Patterson Companies, we measure success by the strength of our relationships with our clients, customers and employees. From working with our partners to bring innovation solutions and provide best-in-class experience to our customers, to supporting employee volunteerism large and small, we’re committed to building strong connections to support the communities we live and work in. Learn more about our corporate responsibility, click here.

Our Mission

Be a part of a great organization with a special mission: to be the market leading dental and animal health company supplying technology, marketing, support and logistics to maximize customer success. We connect expertise to inspired ideas, products and services and create a relevant, memorable difference in the lives of our clients, customers and employees. To learn more about our Mission and Values click here.


It has been brought to our attention that there has been fraudulent activity by scammers attempting to represent themselves as Patterson employees or recruiters. These individuals are attempting to reach potential job seekers through online chat interviews and sending false offer letters, representing Patterson without our consent. If you’re concerned that you’ve been contacted by an unauthorized Patterson recruiter or employee, please notify You may also report suspicious fraudulent activity to your local law enforcement agency or the FBI. Thank you.