The Eaglesoft Product Owner II is responsible for leading a product or set of product features through road mapping, design, and development phases of product lifecycle in support of organizational objectives. The Product Owner II is responsible for a complex product domain or multiple smaller product domains and partners with Product Managers to create the product roadmap to deliver product value. The Product Owner II is responsible for the internal, day-to-day management of the product line and for defining product needs in a release through epics and features in alignment with product strategy. This role works closely with product stakeholders to develop specifications for consumption by the development teams and clearly communicates the product vision, roadmap, and customer value to all necessary technical teams. This role identifies and facilitates the implementation of best practices for the product owner role.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Work in partnership with Product Manager to draft, manage and maintain a roadmap based upon product and release strategy

• Responsible for creating and facilitating feature requirements, user stories and user interface design changes when working with technical teams to ensure readiness for development

• Gather input from Product Manager and key stakeholders in order to refine, prioritize, and maintain product backlog.

• Ensure solutions meet the product requirements and enables the overall product health

• Participate in sprint demonstrations, gather feedback from stakeholders, and approve or reject sprint deliverables

• Partner with Product Manager to provide input on timing and readiness of planned production releases

• Coordinate and assist with beta process and resolution of product release issues across stakeholders and with development team

• Identify and manage risks at the release and iteration level in partnership with team managers

• Participate in (and in some cases lead) daily stand-ups, refinement, story review, sprint planning, and retrospectives

• Provide customer production issue escalation assistance and oversight to ensure resolution

• Ensure that training content is created and delivered for new product functionality

• For products under scope of regulatory quality management, assist with quality related tasks and complete quality training as required

• Identify and facilitate (and in some cases lead) cross-functional product process initiatives to implement best practices

Additional Functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

• Provide domain expertise to assist with user experience planning

• Participate in (and in some cases lead) customer meetings

• Mentor product owner team members

Required Qualifications

• Bachelor's Degree in a related field preferred or a combination of equivalent education and experience

• At least 3 years of experience in a similar technology-related role that includes process/product design, project/product planning, and decision-making authority.

• Ability to work effectively within a team and as an individual contributor in a fast-paced changing environment -- multi-tasks, prioritizes and meets deadlines in timely manner

• Strong verbal and written communications with ability to effectively communicate and influence at multiple levels in the organization

• Strong organizational, attention to detail and task follow-up skills. Adept at handling multiple assignments in a timely manner and meeting assigned deadlines

• Ability to gather, synthesize, and create action plans based on feedback from multiple stakeholders.

• Demonstrated ability to contribute to and implement best practices in the Product Owner role.

Preferred Qualifications

• Knowledge of dental industry, especially dental office and clinical management processes.

Environmental Factors

• N/A – general office and computer equipment required

• Periodic travel for customer visits or trade shows (< 10% on average)

• On-call rotation for critical product release periods

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$90,000 - $125,000

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $76,700.00 - $95,900.00