Veterinary Service Technician
Primary Location Jacksonville, Florida Job ID R107379 ApplyService Technicians for Patterson Veterinary provide repair and on-site installation on a variety of Veterinary equipment.
Responsibilities include:
Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs.
Repairs, loads, delivers, installs, and specs equipment to meet specific manufacturer, Federal and State regulations.
Trains customers on the use and basic maintenance of equipment at the customers site.
Completes all required service forms (service order, confirmations, inventory, expense reports, time sheet, and equipment related items).
Ensures that service commitments are met within standard response time.
Maintain relevant communication with Service Coordinator, Equipment Specialist and Territory Manager.
Determines parts, supplies or tools needed to complete service requests.
Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
Manages vehicle inventory and restocks as necessary.
Ensures proper vehicle maintenance guidelines and safe driving habits are followed.
Ensures proper use and maintenance of all company provided assets, including but not limited to phone, computer, parts, tools and uniforms.
Required Qualifications
High school diploma or equivalent.
5 years prior experience in a Veterinary/Medical/Dental environment.
PC skills in Windows based programs
Must maintain a valid driver’s license and good driving record.
Strong customer service skills
Motivated team player
Preferred Qualifications
At least 4 years of experience as a Certified, Licensed or Registered Veterinary Technician will be considered.
Previous X-Ray experience preferred
SAP experience
Excellent organizational and problem-solving skills
Carpentry/plumbing/heating/electrical/electronic related experience.
Technical training in Bio-med/electronics or related technical field.
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