Digital Content Coordinator

The Digital Content Coordinator supports the e-commerce team by managing the company's overstock inventory platform. This role ensures accurate product listings, timely updates, and effective communication between branch locations and the e-commerce team. The coordinator will help optimize the online user experience, maintain data integrity, and drive efficiency in overstock liquidation through digital channels.

Essential Functions

• Develop, update, and maintain high-quality digital content, product pages (descriptions, images, status, and pricing)
• Ensure site functionality, including navigation, categorization, and search optimization.
• Collaborate with the e-commerce team to implement promotional strategies
• Ensure all content aligns with the existing brand look and feel, maintaining visual and messaging consistency.
• Demonstrated experience with data import/export processes, including bulk data handling, transformation, and migration methodologies to ensure accuracy, consistency, and efficiency across systems.
• Review and validate branch inventory data for accuracy before publishing online.
• Communicate intake requirements and timelines to field branches.
• Monitor stock levels and coordinate the timely removal of sold or outdated items.
• Act as the primary liaison between branch managers and the e-commerce team for overstock processes.
• Manage initial order requests and follow-up communications to ensure timely execution.
• Support marketing initiatives for overstock items, including digital campaigns and featured listings.
• Track website performance metrics (traffic, conversion rates, inventory turnover).
• Prepare reports for the e-commerce team on overstock sales trends and branch compliance.
• Identify opportunities for process improvement and enhanced customer experience.
• Comply with Company and department policies and standards; performs other duties as assigned

Minimum Requirements

• Bachelor's Degree in Business, E-Commerce, Supply Chain, or related field. or equivalent education and/or experience
• 1 year in inventory management, e-commerce operations, or digital merchandising.

Skills and Abilities

• Familiarity with e-commerce platforms (Sitecore, Contentstack, or similar CMS).
• Strong communication and organizational skills.
• Proficiency in MS Excel and ERP systems; basic understanding of SEO
• Experience with online merchandising and promotional strategies.
• Ability to analyze data and provide actionable insights.
• Comfortable working in a fast-paced, cross-functional environment.

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $25.72 - $31.49