Sr. DevOps Manager (Remote)

The Senior DevOps Manager is accountable for leading the DevOps and DevOps team within the Cloud Engineering - Technical Operations Group.  Technical Operations is responsible for DevOps, DevSecOps and SRE.  The Manager will report to the Director of Cloud Engineering – Technical Operations.  The group will focus on practices and tools with a collaborative cultural philosophy to manage software development process.  The team will work on automation and integrating processes between software development and supporting teams.  In addition, the team will focus on the security of the entire software development process including integration of security best-practices early-on and throughout the entire software development life cycle.  The Sr. DevOps/DevSecOps Manager works closely with internal and external customers and product teams to identify and maximize opportunities to promote the strategic use of technology solutions.  Participates in the development of technical and development standards for product and system domain and enterprise. 

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Leads team members to complete DevOps and DevSecOps related activities for products and systems; creates a high-performance culture driven by strategic objectives and goals of Patterson.

• Hires, leads, and develops a diverse set of individuals operating as a collective team.

• Develops team and individual goals and holds direct reports accountable for meeting performance standards and goals; measures staff performance and completes regular performance reviews and ranking

• Partners with other leaders in software engineering to ensure quality and timely planning and delivery of products and systems across domains

• Defines DevOps & DevSecOps strategy and objectives and establishes short-term and long-term metrics for department goals ensuring product quality throughout the software development life cycle

• Introduces and adopts contemporary approaches to DevOps & DevSecOps practices, including automation for products and plans

• Participates in annual budget development and financial management for the functional areas

• Works closely with stakeholders and business leadership to ensure understanding of DevOps & DevSecOps practices, objectives, and metrics and to discover product priorities and requirements within and across domains

• Maintains and builds knowledge of trends and technologies and their application within domain; partners with technical leaders to influence adoption of new technical techniques, processes and tools

• Drives highest level support for incoming incidents from end users to resolve application and software issues.

• For products under scope of regulatory quality management, ensures completion of quality related tasks within functional areas

Additional Functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

• Provides input for annual budget development and financial management for the functional areas

• Facilitates completion of product software development lifecycle documentation and controls

• Provides regulatory approvals for quality management records for software medical device products

• Serves as liaison with indirect sourcing to ensure timely purchases, renewals and contract SoW management

Required Qualifications

• Bachelor's in Computer Science, Information Systems, a related field or equivalent work experience
• 7+ years’ of Cloud, DevOps and production system security related experiences
• At least 5 years’ experience in team management
• Experience in building and maintaining mainstream security systems on cloud platforms.
• Solid experience and mindset on cloud-based security solution and architecture design and implementation
• Define and govern DevOps and DevSecOps standards, processes and strategy that will be used across the Dental Software organization
• Knowledge of DevOps thought leadership with mindset to lead new ways to use data
• Familiarity with Terraform and Cloud Formation Templates
• Knowledge of current DevOps, automation and test coverage strategic concepts and understanding of how multiple development technologies, languages and platforms are used to build software products
• Experience in strategic planning, development, implementation, change management and maintenance of large-scale, integrated systems
• Ability to interpret customer and business needs to help build technical plans for capability and value delivery
• Proven ability to establish and drive strategic and tactical initiatives while providing conflict resolution when necessary
• Ability to solve problems independently and collaborate as a team to solve complex problems
• Demonstrated ability to lead, communicate and work in a collaborative and cross-functional team environment
• Experience Building and maintaining GCP, AWS, or Azure infrastructure and services
• Experience working in an Agile/Scrum environment and different automation and DevOps tools required to develop digital pipelines

Preferred Qualifications

Experience with corporate governance and developing business cases and return on investment analyses

Experience working with on regulated software products

Knowledge of Azure Cloud Platform

Office environment – either in Patterson facility or at home/remote location

Travel to corporate sites is periodically required (Quarterly or so)

Periodic on call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods

The duties of this role may be performed remotely in the following states: AK,AZ,CA,CO,CT,DC,HI,ID,IL,KS,KY,ME,MA,MI,MN,MO,NE,NV,NH,NM,NY,OR,RI,SD,TN,TX,UT,VT,WA,WV,WI 

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills.

$180,000 - $200,000