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Service Technician

Primary Location Springfield, Missouri Job ID R106932 Apply

Job Summary

Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets.  We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team in the Springfield, MO area.  This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items.  As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson!  Join a company that is Passionate, Focused, Always Advancing, and People-First.

As a Service Technician, you will:

Install and/or Repair Dental Equipment:

  • Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.

  • Follow checklists, ensuring all critical parts are examined.

  • Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.

  • Perform other duties as assigned

Customer Service:

  • Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner. Builds and maintains customer relationships through follow-up and professionalism.

Required Qualifications

  • High school diploma or equivalent

  • Demonstrated mechanical aptitude in trades such as carpentry, plumbing, heating, electronics or similar

  • Ability to thrive in a fast-paced environment

  • Requires basic computer skills and ability to use smart phone/tablet technologies

  • Inventory management including determining parts, supplies or tools needed to complete service requests and restocking vehicle as needed

  • Must maintain a quality driving record in accordance with Patterson’s policies and represent Patterson Dental while driving a company vehicle

  • Lift up to 25 lbs

Preferred Qualifications

  • Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desired

  • Excellent organization and problem-solving skills

  • Strong work ethic

  • Knowledge of Microsoft Outlook, Excel and Teams is helpful  

  • Strong verbal and written communication skills

  • Demonstrated sense of urgency while following Patterson’s business conduct and code of ethics and responsibilities

  • Excellent customer service and interpersonal skills to be the face of Patterson at customer sites

Travel and On-call

  • 100% travel to customer sites in a local geographic area

  • Occasionally out of town for overnight and/or after-hours

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Why join Patterson?

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Patterson isn’t just a place to work, it’s a partner that cares about your success.


Considering applying to Patterson? Watch this video first!

Getting Hired

We’re excited that you’re interested in joining Patterson Companies. We offer a wide range of opportunities, and the hiring process may vary based on position. Learn how to submit a job application, and the typical evaluation processes used at Patterson, click here(This link opens a PDF file).

Corporate Responsibility

At Patterson Companies, we measure success by the strength of our relationships with our clients, customers and employees. From working with our partners to bring innovation solutions and provide best-in-class experience to our customers, to supporting employee volunteerism large and small, we’re committed to building strong connections to support the communities we live and work in. Learn more about our corporate responsibility, click here.

Our Mission

Be a part of a great organization with a special mission: to be the market leading dental and animal health company supplying technology, marketing, support and logistics to maximize customer success. We connect expertise to inspired ideas, products and services and create a relevant, memorable difference in the lives of our clients, customers and employees. To learn more about our Mission and Values click here.

RECRUITMENT FRAUD ALERT

It has been brought to our attention that there has been fraudulent activity by scammers attempting to represent themselves as Patterson employees or recruiters. These individuals are attempting to reach potential job seekers through online chat interviews and sending false offer letters, representing Patterson without our consent. If you’re concerned that you’ve been contacted by an unauthorized Patterson recruiter or employee, please notify privacy@pattersoncompanies.com. You may also report suspicious fraudulent activity to your local law enforcement agency or the FBI. Thank you.

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