National Account Executive

Job Summary:

The National Account Executive develops and manages strategic customer relationships to drive revenue growth, customer retention, and long-term business partnerships within assigned national accounts. This role independently leads complex sales opportunities, navigates lengthy sales cycles, and serves as a trusted advisor to senior customer stakeholders while identifying and implementing growth strategies aligned with customer needs and organizational objectives.

Essential Functions:

• Develop and execute account strategies that strengthen relationships with strategic customers, expand customer engagement, and achieve revenue growth objectives within assigned accounts.

• Identify, develop, and close complex sales opportunities by aligning organizational products and services with customer business needs and priorities.

• Lead strategic account planning and conduct regular business reviews with senior customer stakeholders to assess needs, evaluate performance, and identify growth opportunities.

• Manage complex sales cycles, including presentations, proposals, negotiations, and contract discussions, to secure long-term customer commitments and business results.

• Support government and public sector sales activities by coordinating responses to requests for proposals (RFPs), bid opportunities, and contract requirements while ensuring compliance with applicable procurement guidelines.

• Collaborate with internal sales, marketing, operations, and support teams to develop customer solutions, resolve issues, and deliver a positive customer experience.

• Analyze account performance, market trends, customer needs, and competitive information to recommend and implement strategies that improve customer retention and revenue growth.

• Lead cross-functional initiatives related to strategic accounts, providing subject matter expertise, coaching, and guidance to support successful execution and customer outcomes.

• Comply with Company and department policies and standards; performs other duties as assigned

Minimum Requirements:

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field, or equivalent combination of education and experience

• 5 years experience in account management, business-to-business sales, enterprise sales, or related customer-facing roles

Preferred Requirements:

• Experience working with Dental Service Organizations (DSOs) or multiple practices

• Experience managing complex sales opportunities involving lengthy sales cycles and multiple decision makers

Skills and Abilities:

• Strong knowledge of strategic account management, consultative selling, and enterprise sales methodologies

• Advanced skills in customer relationship management used to develop long-term partnerships and increase customer value

• Strong communication skills which engage customers while presenting solutions, negotiating agreements, and influencing decision-makers

• Leadership and project coordination capabilities to guide cross-functional initiatives and influence outcomes without direct authority

• Attention to detail in managing contracts, proposals, compliance requirements, and customer commitments

Travel Requirements:

• This position requires occasional travel to customer sites within a regional area and travel nationally for conferences.

This position is paid on a commission basis.