Office Manager

Job Summary

Maintains a functioning office environment for the organization.

Essential Functions

• Supports company operations by maintaining office systems

• Answer telephone and greet visitors.

• All areas of customer service including receiving orders over the phone, fax, or email; entering and processing all orders including handling, compiling, matching shipping documents, and filing all records; confirming and invoicing on third party websites as required by specific customers; and working to resolve any issues.

• Provide historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.

• Working closely with sales representatives to provide any information or support needed

• Provides training for new hires as needed

• Provide any support needed by customers for information or paperwork.

• Processing any check payments received by completing deposits or forwarding to lock box for deposit.

• Assume duties of other warehouse office managers during PTO and other absences.

• Participates in physical inventories as needed including data input

• Negotiates the purchase of office supplies and equipment; oversees shipping and receiving of supplies and equipment

• Conducts regular reviews to determine comparative costs in the use of various office equipment and systems

• Prepares appropriate requisitions and negotiates contracts for the maintenance of office equipment

• Oversees the maintenance and alterations of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities

• Responsible for the inventory of office furniture and office equipment

• Performs other office duties as required.

Job Qualifications

Required Qualifications

• High school diploma or equivalent

• Three years of relevant work experience

• Supervisory experience preferred

• Working knowledge of office management protocols and procedures

• Strong organizational skills, including proven ability to multi-task and prioritize daily work with limited direction

• Good written & verbal communication skills

• Proven customer service (internal and external) skills, including in person, on the phone, and over email/other online platforms

• Exceptional proficiency in Microsoft Office as well as specialized accounting software and SAP

Preferred Qualifications

• 2+ years of supervisory experience preferred

• Animal Health Pharmaceutical dispensing process knowledge preferred

Working Conditions

Physical Demands

• 90% of shift                                           Sitting

• 80% of shift                                           Reaching at shoulder level, including answering phone

• 90% of shift                                           Reaching at waist level

• 90% of shift                                              Typing, computer work

• 40% of shift                                           Walking

• 30% of shift                                           Lifting and carrying 1-10 pounds

• 30% of shift                                           Lifting and carrying 11-25 pounds

• 10% of shift                                           Lifting and carrying 26-50 pounds

• 10% of shift                                           Bending and stooping

• <5% of shift                                           Kneeling

• <5% of shift                                           Crouching

• <5% of shift                                           Crawling

• <5% of shift                                           Lifting and carrying over 50 pounds

• <5% of shift                                           Climbing steps and/or ladders

Environmental Factors

This position is performed in an office environment within a warehouse or other distribution facility. May be exposed to loud noises, bright lights, and other stimuli as part of a dynamic warehouse environment.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $65,200.00 - $84,800.00