Office Manager

Join our Animal Health International team as an Office Manager!

The Office Manager is responsible for:

• Supports company operations by maintaining office systems and hiring & supervising staff.

• Answer telephone and greet visitors.

• All areas of customer service including receiving orders over the phone, fax, or email; entering and processing all orders including handling, compiling, matching shipping documents, and filing all records; confirming and invoicing on third party websites as required by specific customers; and working to resolve any issues.

• Provide historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.

• Working closely with sales representatives to provide any information or support needed

• Provides training for new hires as needed

• Provide any support needed by customers for information or paperwork.

• Processing any check payments received by completing deposits or forwarding to lock box for deposit.

• Assume duties of other warehouse office managers during PTO and other absences.

• Participates in physical inventories as needed including data input

• Negotiates the purchase of office supplies and equipment; oversees shipping and receiving of supplies and equipment

• Conducts regular reviews to determine comparative costs in the use of various office equipment and systems

• Prepares appropriate requisitions and negotiates contracts for the maintenance of office equipment

• Oversees the maintenance and alterations of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities

• Responsible for the inventory of office furniture and office equipment

• Performs other office duties as required.

Qualifications

• High school diploma or equivalent

• Three years of experience working in an office environment

• Working knowledge of office management protocols and procedures

• Strong organizational skills, including proven ability to multi-task and prioritize daily work with limited direction

• Good written & verbal communication skills

• Proven customer service (internal and external) skills, including in person, on the phone, and over email/other other online platforms

• Exceptional proficiency in Microsoft Office as well as specialized accounting software and SAP

• Supervisory experience preferred

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