Job Summary

The PVS Technology Specialist consults with the Territory Managers to evaluate current customer’s business practices and make strategic recommendations to the customer about the integration of Patterson technologies with their current practice system’s capabilities.  This position will develop branch technology sales and installations to achieve budgeted sales volume and other established goals, including increasing market penetration and maintaining acceptable gross profit levels on all technology sales. This is a fully remote position.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Actively identifies opportunities and sells Patterson Veterinary technology products and solutions in order to assist the account growth and meet their business needs.

• Achieves and exceeds regular sales goals and targets presented by the TSM. Will be eligible for commissions, bonuses and sales contests as detailed by the TSM in the Technology Specialist compensation plan. 

• Records accurate sales activity and notes as required by the TSM.

• Develops a territory sales plan to achieve goals, which will be approved by the TSM.

• Completes certain products and sales campaigns as assigned. 

• Develops and maintains professional relationships with branch manager, territory manager, customers, vendors and other Company personnel.

• Consults with territory managers, branch manager and customers to assess and meet customer technology needs.

• Assist the customer with designing a software solution and a business flow that will suit their needs.  Recommend improvements and upgrades as appropriate.

• Acts as an ongoing advisor to Patterson Vet customers regarding their technology structure and software packages.

• Ensures appropriate paperwork is completed and financial arrangements are secured to complete sales.

• Collaborates with the PTC to resolve software issues as necessary.

• Attends, participates in, and supports meetings and activities (technology events and marketing activities), as requested by the branch manager, region manager, or corporate office.

• Attends Patterson Vet meetings at the National and Branch level.

Job Qualifications

Required Qualifications

• Excellent presentation skills.

• Outstanding problem-solving skills.

• Ability to work and contribute to a team environment.

• Excellent communication skills, both oral and written.

• Strong user knowledge of MS Windows.

• Strong working knowledge of at least one veterinary practice management and/or clinical software application

• Knowledge of veterinary industry and general practices

Preferred Qualifications

• Bachelor’s degree is preferred.

Working Conditions

Physical Demands

• Operating a computer or other office devices for the majority of the workday

• May occasionally need to move packages up to 10 pounds such as office supplies or equipment

• Must be able to communicate with others in person, over the phone, and in writing. 

• Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors

• Must be able to read and interpret various electronic and written documents

Environmental Factors

• This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.

Travel and On-call

• This position requires traveling to customer locations and providing services and support to customers

This position is paid on a commission basis.