Operations Supervisor
Primary Location Okeechobee, Florida Job ID R107627 ApplyJob Summary
Supervises the daily operations of warehouse associates in assigned department. This position works in partnership with the Department Manager or Operations Manager to support the achievement of delivering results in the fulfillment center.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Operations
Keeps accurate records of assigned department – Shipping, Receiving, Inventory, Returns
Conduct routine audits and alert Manager of any irregularities of product inventory or processes (i.e. count and location errors, shortages and damages).
Maintains facility organization and cleanliness
Identifies and addresses any safety hazards
Maintains housekeeping standards and ensures that all sanitation requirements are met
Responsible for the entire production flow
Responsible for the unloading, staging and put away of merchandise and materials
Performs cycle counts
Evaluates product placement, storage bins and manages expirations
People & Talent Management
Provides direction, assigns responsibilities and motivates the team to achieve department goals
Encourage the growth of all direct and indirect reports through skill development and goal setting
Hold direct reports accountable for meeting performance standards and departmental performance goals
Mentor employees, measure performance, and complete regular performance reviews
Resolve employee issues in an effective and consistent manner
Communicates fulfillment center, network and corporate information during daily start up meetings
Creates a positive work environment that promotes creativity, team work and recognition
Aids in establishing, supporting or promotion of location and network activities that are designed to strengthen and improve teamwork and moral
Provides training and coaching to Warehouse associates
Determines proper staffing levels to ensure that all productivity levels remain current
Participates in the performance review process and makes recommendations for promotions and identifies needs for disciplinary action when appropriate
Reviews and correct timecards for accurate submission to payroll
Additional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Performs duties within the warehouse if the business needs arise
Performs other duties as assigned
Job Qualifications
Required Qualifications
High School Diploma or GED
1 or more years in a Patterson Fulfillment Center or equivalent experience
Proven soft skills – analytical, problem solving, communication, interpersonal
Organized, strong attention to detail
Demonstrated success in prioritizing and time-management
Preferred Qualifications
Associates Degree or equivalent combination of education and work experience
Previous experience with SAP and utilizing inventory systems
Previous Management experience
Working Conditions
Material and Equipment Directly Used:
General warehouse equipment
General office equipment
MS Office, Shipping and proprietary inventory management software
Physical Demands
Moving 75% of the time
Frequently grasp, reach, bend and stoop in narrow/confined spaces
Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity
Must be able to be on your feet both walking and in a standing position more than 6 hours per day
Must be able to operate forklift
Must be able to position self to lift, move, open and flatten boxes and packaging
Environmental Factors
The fulfillment center is a warehouse for the storage and fulfillment of dental, production animal, and companion animal supplies and equipment. In general, the building’s primary work area consists of pallet storage racking, roller storage and small item storage shelving. The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.
Travel and On-call
This position requires at minimum two trips per year within the Unites States of America
This position is part of the emergency response team in addition to on call responsibilities
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