QA Analyst I

Job Summary

The Associate Quality Assurance (QA) Analyst role writes test plans, performs test execution, and tracks defects using the defined QA tools, processes, and methodology. The Associate QA Analyst applies analytical and problem-solving skills to help validate processes through careful testing in order to maximize product quality and value delivery.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Adhere to established Patterson QA standards for Quality Assurance Process and Methodology

• Collaborate with team members, including Software Engineers and Product Owners, regarding feature design

• Analyze design documents to create test plans

• Create quality test plan documentation that can be reviewed and utilized by other QA

• Execute test scenarios using existing documentation

• Create and execute test plans and scripts that will determine optimal application performance according to specifications, in partnership with team members

• Perform issue tracking, reporting and resolution of issues found during testing

• Provide regular status as directed throughout the release cycle to the appropriate leadership and development team members

• Provide support for escalated incident tickets to resolve application and software issues

• For regulated products, follows regulatory requirements for software development/testing and provide needed documentation

Additional functions

In addition to the essential functions listed above, the incumbent may perform the following additional functions.

• Participate in regulatory and compliance activities.

Job Qualifications

Required Qualifications

• Associate degree with emphasis on Computer Science, IT or related QA field or equivalent software experience

• Experience with desktop, web, cloud or mobile applications

• Ability to conduct research into software-related issues and products

• Highly self-motivated and directed, with keen attention to detail and ability to prioritize

• Experience working in a team-oriented, collaborative environment

Preferred Qualifications

• Bachelor’s degree with emphasis on Computer Science, IT or related QA field or equivalent software experience

• Experience in quality assurance and testing applications

• Experience with application lifecycle management tools such as Azure DevOps 

• Knowledge of SQL scripting practices

Working Conditions

Environmental Factors

Office environment – either in Patterson facility or at home/remote location.

Travel and On-call

• Travel to customer, vendor and corporate sites is periodically required (less than 10%)

• On call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods